Returns & Exchanges Policy
Li-Ning Singapore is committed to your peak performance. If you are not completely satisfied with your purchase, you may return or exchange unworn items in their original packaging within 14 days of delivery.
Initiate Your Request
Log into your account and visit the 'My Orders' section to select the items you wish to return and obtain a Return Authorization Number.
Pack the Gear
Place the items in their original Li-Ning box or packaging, ensuring all tags, labels, and protective films are intact and included.
Ship to Service Center
Affix the provided return label to your package and drop it off at any authorized courier point or visit our flagship Singapore retail store.
Quality Inspection & Refund
Once our technicians verify the condition of the sports gear, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing