Frequently Asked Questions
Everything you need to know about shopping at Li-Ning Singapore.
Are the Li-Ning products sold here 100% authentic?
Yes, we are the official distributor for Li-Ning in Singapore. All products, including professional badminton gear and athletic footwear, are 100% genuine and sourced directly from the manufacturer.
What are the shipping costs and delivery times within Singapore?
We offer free standard shipping on orders over $80 SGD. For orders below this amount, a flat fee applies. Delivery typically takes 2-4 business days via our local courier partners.
Can I return or exchange my shoes if they don't fit?
We offer a 7-day exchange policy for unused items in their original packaging and with tags attached. Please refer to our size guide before purchasing, or visit our retail outlets for a fitting.
Do your badminton rackets come pre-strung?
Most professional-grade Li-Ning rackets are sold unstrung to allow players to customize their tension. However, selected entry-level rackets come factory-strung. Please check the specific product description for details.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and popular local payment options including PayNow and GrabPay.
How do I track my order?
Once your order is dispatched, you will receive an email notification containing a tracking number and a link to our courier partner's tracking portal.